Visitor Attractions Manager - Cornwall - Sponsorship Available

Role posted on behalf our sister property, The Story of Emily based in St.Ive, Cornwall

Visitor Attractions Manager – The Story of Emily

£45,500 per annum

40 hours across 5 days, including regular weekends – particularly Sundays

Accommodation and sponsorship assistance for the right candidate

The role-holder must be fluent in English and Afrikaans

Our Visitor Attractions Manager

We are looking for a highly motivated professional with a strong museum or heritage management background and a deep understanding of South African history, particularly the Anglo-Boer War and its cultural legacy. You will combine this expertise with an interest in emerging technologies to help bring history to life in engaging, innovative ways.

The Story of Emily is a living museum and immersive exhibition, set within the restored grounds of The Rectory, the family home of Emily Hobhouse. It tells the story of Emily Hobhouse’s life and humanitarian work, offering an inclusive view of the Anglo-Boer War and her continued fight for women’s rights. The exhibition invites visitors to reflect on the universal complexities of war and its effect on society and civilization.

What we can offer

• Accommodation and sponsorship for the right applicant
• 30 days’ holiday per year
• Exceptional working environment, with free, estate-grown meals provided daily while on duty
• Complimentary Garden Membership for you and your family, including partner gardens across the UK
• 30% discount in our estate shops and restaurants, plus free delivery for online purchases
• Discounted hotel stays for staff and family

Key Responsibilities

As leader of the Welcome and Museum Host team, you will ensure the seamless operation of the attraction and its integration with the wider estate experience. You will be both creative and commercially minded, with a proven ability to deliver visitor growth and revenue uplift while maintaining the authenticity and integrity of the historical content.

You will manage the existing interactive exhibits within the Visitor Attraction and be responsible for the successful implementation of exciting additional guest experiences. You will also oversee the planning, implementation, and continuous improvement of visitor engagement strategies, including events, educational workshops, and curated experiences that interpret South African and British historical themes.

• Oversee daily operations within the Visitor Attraction (VA)
• Duty management, troubleshooting, and problem-solving
• Ensure every visitor enjoys a high-quality, educational, and immersive experience
• Direct responsibility for the efficient operation of the museum exhibits
• Support the development, interpretation, and implementation of new exhibits and historical content, especially those related to South African and Anglo-Boer War history
• Engage visitors through storytelling, guided interpretation, and participatory experiences
• Plan and execute an extensive programme of workshops, tours, and events within the VA
• Train, mentor, and support the Welcome and Host team to deliver engaging and historically accurate visitor interactions
• Collaborate with the marketing team to develop content that highlights the site’s cultural and historical significance

What we’re looking for

• Fluency in both English and Afrikaans
• A bachelor’s degree in General Arts or related fields
• A proven track record in museum, heritage or visitor attraction management
• Ability to manage a small team
• Strong knowledge of South African and Anglo-Boer war history and the ability to communicate these narratives to diverse audiences
• Excellent communication and interpersonal skills
• High attention to detail and a strong sense of storytelling
• Proficiency with Microsoft Office and willingness to learn new software
• Creativity and imagination in designing educational or workshop experiences for diverse audiences.
• Full, clean, driving license

INDAVR