Senior Logistics Coordinator

Senior Logistics Coordinator

£33,000–£35,000 per annum plus annual bonus and fantastic benefits

40 hours per week across 5 days from 7. From 06:00 until 18:00 as required. Based onsite – BA7

A driving licence is recommended for this role

Advert closes: 26th May

🔗Take a look at our Commerce site

🔗Read the full job description here

🔗Learn about The Newt in Somerset

Keep operations moving seamlessly across the UK and beyond in a fast-paced, dynamic logistics role.

Our Senior Logistics Coordinator

As our Senior Logistics Coordinator, you’ll play a key role in ensuring the smooth and efficient movement of goods across the UK and internationally. From coordinating imports and exports to managing carrier relationships and leading a small team of drivers, this role is central to delivering an exceptional customer experience across our wholesale, subscription, and home delivery channels. Working closely with Customer Operations, you’ll thrive in a varied and fast-moving environment where organisation, communication, and problem-solving are essential.

Key Responsibilities

• Coordinate UK and international logistics operations, including import and export activity
• Prepare shipping documentation, commercial invoices, and ensure compliance accuracy
• Manage relationships with carriers and monitor delivery performance
• Resolve delivery issues, claims, delays, and shipping discrepancies
• Plan delivery routes and driver rotas across multiple delivery channels
• Support and manage a team of 6 drivers to maintain service excellence
• Oversee offshore UK deliveries, including Northern Ireland documentation requirements
• Manage fleet compliance, servicing, maintenance, and vehicle procurement

What we can offer

• A positive workplace environment with opportunities to develop both personally and professionally.
• Peace of mind with Employee Life Cover, providing your nominated loved one with 2x your salary.
• Support from our Employee Assistance Programme, including unlimited 24/7 remote GP appointments for you and your family.
• Look after your wellbeing with complimentary access to our Spa and swimming pools and our exclusive benefit of 50% off Spa Treatments.
• Stay in shape with complimentary use of our gym and wellbeing classes.
• Access to our Cycle to Work scheme, supporting wellbeing and sustainable commuting.
• Complimentary staff meal when onsite – crafted by our dedicated kitchen team, often featuring fresh produce from our estate.
• Enjoy shopping in both our shops on estate and online with 30% discount for all our colleagues and free delivery for any online purchases.
• Complimentary garden membership for The Newt and our partner gardens, including the Eden Project, Kew Gardens and The Lost Gardens of Heligan.
• We value your hard work and recognise your achievements through our colleague recognition programme – Newt Awards, with the opportunity to achieve amazing rewards, including a complimentary Hotel Stay.
• Discover exclusive perks with discounted hotel stays for staff, accompanied by a 30% discount at our restaurants.
• A team that knows how to have fun with regular team engagement activities, including Fun Squad events.
• Up to 30 days annual leave each year for our full-time team.

What we're looking for

• Experience within logistics operations, including import/export coordination
• Previous experience managing or supervising a small team
• Strong planning and organisational skills
• Excellent attention to detail and compliance awareness
• Confident communication and relationship management skills
• A proactive and solutions-focused mindset
• Flexible approach to working patterns, including weekend rota support
• Reliable and accountable with a focus on operational excellence

Where you'll be working

The Ecommerce & Retail division is the strategic revenue-generating part of the business which is behind developing, promoting and growing The Newt in Somerset as a fine-quality grocery & beverage brand that is both producer and direct-to-consumer supplier. This is achieved via a full vertically-integrated consumer proposition and operation that allows tight quality control across all phases of the product delivery, making it a truly best-in-class experience to our customers.

Who are we- The Newt in Somerset

Nestled within an expanse of rolling fields and steeped in ancient history, our luxury country estate stands as a haven of refined elegance, inviting guests to explore acres of captivating gardens, meandering pathways, and enriching exhibitions - accessible 364 days a year for our members. Our hotel extends a warm welcome, offering a home-away-from-home experience where impeccable service flourishes in an ambiance of unassuming sophistication. Beyond the estate, the Newt's essence remains tangible, with our Ecommerce teams delivering our finest products to homes, while media and membership endeavours keep them informed of our latest developments. Behind the scenes, a tapestry of talented teams - from Housekeeping to HR, Finance to Farming - collaborates harmoniously, crafting an unforgettable journey of growth, development, and innovation, where every contribution creates unparalleled experiences.

INDAVR