Hotel Business Manager - Maternity Cover

Hotel Business Manager - Maternity Cover

£31,980 pro rata plus tronc and fantastic benefits

Up to 12 months maternity cover - to start approx June/July

40 hours per week across 5 days, Monday to Friday. Based onsite – BA7

Due to the location of the Estate, a driving licence is recommended for this role

Advert closes: 29th May 2026

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Drive performance, shape operations, and help deliver unforgettable luxury experiences at one of the UK’s most unique estates.

Our Hotel Business Manager

As Hotel Business Manager, you’ll play a key role in supporting the commercial, operational, and administrative success of our Hotel division. Working closely with department heads and operational teams, you’ll ensure systems, reporting, compliance, and processes are running efficiently while supporting the delivery of an exceptional guest experience.

This is a varied and fast-paced role where no two days are the same. From overseeing reporting and financial controls to supporting Health & Safety coordination and operational improvements, you’ll be at the centre of driving efficiency, collaboration, and high standards across the estate.

Key Responsibilities

• Oversee reporting and systems to ensure accurate operational data and identify opportunities for improvement
• Support recruitment, scheduling, and collaboration across departments
• Coordinate Health & Safety training, compliance, audits, and incident management
• Manage stock control, ordering, invoicing, and system administration processes
• Support financial performance through GP tracking, cost control, and menu costing
• Assist with competitor analysis and commercial performance reporting
• Deliver systems training across operational platforms where required
• Work collaboratively with department heads to drive process improvements

What we can offer

• A positive workplace environment with opportunities to develop both personally and professionally.
• Peace of mind with Employee Life Cover, providing your nominated loved one with 2x your salary.
• Support from our Employee Assistance Programme, including unlimited 24/7 remote GP appointments for you and your family.
• Look after your wellbeing with complimentary access to our Spa and swimming pools and our exclusive benefit of 50% off Spa Treatments.
• Stay in shape with complimentary use of our gym and wellbeing classes.
• Access to our Cycle to Work scheme, supporting wellbeing and sustainable commuting.
• Complimentary staff meal when onsite – crafted by our dedicated kitchen team, often featuring fresh produce from our estate.
• Enjoy shopping in both our shops on estate and online with 30% discount for all our colleagues and free delivery for any online purchases.
• Complimentary garden membership for The Newt and our partner gardens, including the Eden Project, Kew Gardens and The Lost Gardens of Heligan.
• We value your hard work and recognise your achievements through our colleague recognition programme – Newt Awards, with the opportunity to achieve amazing rewards, including a complimentary Hotel Stay.
• Discover exclusive perks with discounted hotel stays for staff, accompanied by a 30% discount at our restaurants.
• A team that knows how to have fun with regular team engagement activities, including Fun Squad events.
• Up to 30 days annual leave each year for our full-time team.

What we're looking for

• Strong organisational and time management skills with the ability to meet deadlines
• Excellent communication and relationship-building skills
• Financial awareness with strong cost control capability
• Ability to manage multiple systems and administrative processes
• A collaborative approach with the ability to work across multiple teams
• Analytical mindset with strong attention to detail
• Commercial awareness and understanding of operational performance
• Self-motivated with a proactive and continuous improvement mindset

Where you'll be working

The Hotel Department encompasses a wide range of experiences across the estate, with core operational areas including Rooms, Food & Beverage, and Spa. These departments sit at the heart of the guest journey, delivering accommodation, dining, and wellbeing experiences to the highest standard. Supported by a wider network of estate functions, they work collaboratively to provide a seamless, luxury experience that reflects The Newt’s identity, combining exceptional service, estate-grown produce, and a strong sense of place.

Who are we - The Newt in Somerset

Nestled within an expanse of rolling fields and steeped in ancient history, our luxury country estate stands as a haven of refined elegance, inviting guests to explore acres of captivating gardens, meandering pathways, and enriching exhibitions - accessible 364 days a year for our members. Our hotel extends a warm welcome, offering a home-away-from-home experience where impeccable service flourishes in an ambiance of unassuming sophistication. Beyond the estate, the Newt's essence remains tangible, with our Ecommerce teams delivering our finest products to homes, while media and membership endeavours keep them informed of our latest developments. Behind the scenes, a tapestry of talented teams - from Housekeeping to HR, Finance to Farming - collaborates harmoniously, crafting an unforgettable journey of growth, development, and innovation, where every contribution creates unparalleled experiences.

INDAVR