Coffee Bar / Cafe Manager

Cyder Bar Manager

£36,000 per annum plus tronc and fantastic benefits

Due to the location of the estate, a driving license is recommended for this role

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Raise the bar at the heart of our gardens—lead a vibrant team showcasing craft, quality, coffee and Somerset Cyder

Our Cyder Bar Manager

As our estate continues to grow and evolve, with exciting new projects on the horizon, we need an experienced and resilient leader. You’ll steer our flagship Cyder Bar and its sister outlets (Gelateria, Winter Garden and pop-ups). This role is rooted in the outdoors, requiring you to inspire and guide your team with high service levels and smiles through all conditions, celebrating the seasonal charm of the estate— ensuring outstanding, efficient and friendly service all year round. From setting the standard of warm guest welcomes to owning the P&L, stock, hygiene and compliance, you’ll keep service levels exceptional and inspire your team through every season.

Key Responsibilities:

• Lead daily operations across the Cyder Bar, Gelateria, Winter Garden and event pop-ups
• Champion guest experience: welcome warmly, manage feedback and refine offerings
• Uphold impeccable standards of service, hygiene, safety and compliance
• Recruit, train, mentor and motivate a team of 12–20, including leaders and seasonal staff
• Run daily briefs, set clear standards and lead from the front across all seasons
• Manage stock, equipment and cleanliness to ensure efficiency and readiness
• Own departmental P&L; analyse sales, set targets and optimise revenue
• Drive profitability through seasonal initiatives, F&B activations and awareness of competitors

What we can offer

• A positive workplace environment with opportunities to develop both personally and professionally.
• Stay in shape with our complimentary use of our gym and wellbeing classes
• Look after your wellbeing with complimentary access to our Spa and swimming pools and our exclusive benefit of 50% off Spa Treatments.
• Enjoy shopping in both our shops on estate and online with 30% discount for all our colleagues and free delivery for any online purchases.
• Discover exclusive perks with our discounted hotel stays for staff, accompanied by a fantastic 30% discount at our restaurants.
• Complimentary garden membership for the Newt and our partner gardens including the Eden Project, Kew Gardens and The Lost Gardens of Heligan
• Complimentary staff meal each shift – crafted by our dedicated kitchen team, often featuring fresh produce from our estate.
• We value your hard work and recognise your achievements through our colleague recognition programme “Newt Awards” with the opportunity to achieve a variety of amazing rewards including a complimentary Hotel Stay.
• Support from our Employee Assistance Programme for both yourself and your family
• A team that knows how to have fun with regular team engagement activities including Fun Squad events, which include activities such as Go-Karting and Wine Tasting, to name but a few.
• Up to 30 days annual leave each year for our full-time team

What we're looking for

• Confident, visible leader with a hands-on style and strong interpersonal skills
• Professional, resilient and adaptable in a fast-paced, guest-focused environment
• Proven experience managing high-volume, quality café/restaurant operations
• Strong barista skills, with the ability to train and develop others
• Excellent organisation, time management and communication
• Financial acumen: P&L ownership, sales analysis and target setting
• Knowledge of stock control and inventory management
• Track record of leading, motivating and developing teams (including seasonal)
• Desirable: experience managing multiple outlets and outdoor/seasonal venues
• Desirable qualifications: Food Safety and Health & Safety certifications

Where you'll be working

The Cyder Bar is the very first stop for guests and members—a welcoming, outdoor space that sets the tone for their visit with energy, warmth and exceptional hospitality. More than just a bar, it’s a bustling hub where guests pause, refresh and soak up the atmosphere of the estate. Serving pastries, coffee, seasonal dishes, cyder and a range of other refreshments, it sets the benchmark for service, quality and warmth across the estate.

Alongside the Cyder Bar, you’ll have influence over our Gelateria and a lively programme of pop-up outlets that bring flavour and fun to events throughout the year. These venues celebrate fresh, seasonal produce and showcase our high standards of hospitality in every setting.

Who are we — The Newt in Somerset

Nestled within an expanse of rolling fields and steeped in ancient history, our luxury country estate stands as a haven of refined elegance, inviting guests to explore acres of captivating gardens, meandering pathways, and enriching exhibitions - accessible 364 days a year for our members. Our hotel extends a warm welcome, offering a home-away-from-home experience where impeccable service flourishes in an ambiance of unassuming sophistication. Beyond the estate, the Newt's essence remains tangible, with our Ecommerce teams delivering our finest products to homes, while media and membership endeavours keep them informed of our latest developments. Behind the scenes, a tapestry of talented teams - from Housekeeping to HR, Finance to Farming - collaborates harmoniously, crafting an unforgettable journey of growth, development, and innovation, where every contribution creates unparalleled experiences.

INDURG