Floor Manager – The Botanical Rooms
Up to £38,000 per annum, inclusive of tronc, plus fantastic benefits
40 hours per week across 5 days (regular evenings and weekends). Based onsite – BA7
Due to the location of the Estate a driving license is recommended for this role
Advert closes: Monday 6 October 2025
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🔗Read the full job description here
Lead the floor. Elevate the service. Shape unforgettable dining moments.
Our Floor Manager
You’ll be the heartbeat of service in The Botanical Rooms—setting the pace on the floor, inspiring the team, and delighting every guest who walks through our doors. From breakfast to dinner, you’ll champion standards, share your passion for provenance, and turn great service into an effortless art.
Key Responsibilities
- Oversee smooth daily operations across breakfast, lunch, afternoon tea and dinner
- Lead by example with consistently high service standards
- Train, coach and develop junior team members
- Share deep menu, ingredient and provenance knowledge with guests
- Connect the restaurant to the wider Estate story and experiences
- Uphold H&S compliance with senior managers
- Support stock takes and stock control
- Ensure every guest enjoys an exceptional dining experience
What we can offer
- A base rate of pay at £30,900 per annum
- A positive workplace environment with opportunities to develop both personally and professionally.
- Stay in shape with our complimentary use of our gym and wellbeing classes
- Look after your wellbeing with complimentary access to our Spa and swimming pools and our exclusive benefit of 50% off Spa Treatments.
- Enjoy shopping in both our shops on estate and online with 30% discount for all our colleagues and free delivery for any online purchases.
- Discover exclusive perks with our Discounted hotel stays for staff, accompanied by a fantastic 30% discount at our restaurants.
- Complimentary garden membership for the Newt and our partner gardens including the Eden Project, Kew Gardens and The Lost Gardens of Heligan
- Complimentary staff meal each shift – crafted by our dedicated kitchen team, often featuring fresh produce from our estate.
- We value your hard work and recognise your achievements through our colleague recognition programme “Newt Awards” with the opportunity to achieve a variety of amazing rewards including a complimentary Hotel Stay.
- Support from our Employee Assistance Programme for both yourself and your family
- A team that knows how to have fun with regular team engagement activities including Fun Squad events, which include activities such as Go-Karting and Wine Tasting, to name but a few.
- Up to 30 days annual leave each year for our full-time team
What we’re looking for
- Proven Front of House experience (3–5 years) with at least 1 year at supervisor level or higher
- A natural leader who motivates through clarity, consistency and calm
- Genuine passion for food, wine and beverage; confident with wine service and barista skills
- Guest-obsessed communicator who builds rapport and handles pressure professionally
- Keen eye for detail with a drive to continuously raise standards
- Comfortable with basic computer systems; experience with ResDiary, Micros and SAGE a plus
- Desirable: WSET qualifications (Level 1/2+) and hosting experience
Where you’ll be working
Located within Hadpsen House, the Botanical Rooms showcases the very best of high-end, contemporary British cuisine in a refined yet welcoming setting. With a 60-cover dining room, the restaurant offers guests a luxurious experience where seasonal menus celebrate produce from the Estate and trusted local suppliers. Every dish reflects a commitment to quality, provenance, and creativity, ensuring a dining experience that is both memorable and unique.
Who are we – The Newt in Somerset
Nestled within an expanse of rolling fields and steeped in ancient history, our luxury country estate stands as a haven of refined elegance, inviting guests to explore acres of captivating gardens, meandering pathways, and enriching exhibitions - accessible 364 days a year for our members. Our hotel extends a warm welcome, offering a home-away-from-home experience where impeccable service flourishes in an ambiance of unassuming sophistication. Beyond the estate, the Newt's essence remains tangible, with our Ecommerce teams delivering our finest products to homes, while media and membership endeavours keep them informed of our latest developments. Behind the scenes, a tapestry of talented teams - from Housekeeping to HR, Finance to Farming - collaborates harmoniously, crafting an unforgettable journey of growth, development, and innovation, where every contribution creates unparalleled experiences
INDAVR