Head of Spa and Wellness

Head of Spa and Wellness

Competitive Salary plus bonus and fantastic benefits

40 hours per week across 5 days (as required). Based onsite - BA7

Due to the location of the Estate a driving license is recommended for this role

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Our Head of Wellness

As Head of Wellness, you’ll shape and lead the entire wellness vision at The Newt in Somerset. Blending strategy, creativity and calm, grounded leadership, you will define the Spa’s philosophy, champion innovative herb and botanical-led experiences, and position The Newt as a global leader in luxury wellbeing. From signature treatments and seasonal programmes to new revenue opportunities and guest journeys, you’ll ensure every touchpoint reflects uncompromising standards of quality, authenticity and care.

Key Responsibilities

• Develop and deliver a bold, long-term wellness strategy that elevates The Newt to global prominence.
• Define and uphold a clear wellness philosophy so every guest experience reflects our identity and world-class standards.
• Monitor global trends and innovations in wellness to keep the Spa market-leading and forward-thinking.
• Create signature treatments, seasonal programmes, workshops and holistic experiences rooted in botanical and herb-led practices.
• Champion the development of natural, estate-derived treatments that tell our unique wellness story.
• Work closely with the Spa Manager and Head Therapist to ensure exceptional treatment quality and guest satisfaction.
• Inspire, mentor and develop the Spa team, fostering a culture of elevated hospitality, teamwork and continuous improvement.
• Use data and sound commercial judgement to identify revenue opportunities and support long-term operational and financial excellence.

What we can offer

• A positive workplace environment with opportunities to develop both personally and professionally.
• Stay in shape with our complimentary use of our gym and wellbeing classes.
• Look after your wellbeing with complimentary access to our Spa and swimming pools and our exclusive benefit of 50% off Spa Treatments.
• Enjoy shopping in both our shops on estate and online with 30% discount for all our colleagues and free delivery for any online purchases.
• Discover exclusive perks with our discounted hotel stays for staff, accompanied by a fantastic 30% discount at our restaurants.
• Complimentary garden membership for the Newt and our partner gardens including the Eden Project, Kew Gardens and The Lost Gardens of Heligan.
• Complimentary staff meal each shift – crafted by our dedicated kitchen team, often featuring fresh produce from our estate.
• We value your hard work and recognise your achievements through our colleague recognition programme “Newt Awards” with the opportunity to achieve a variety of amazing rewards including a complimentary Hotel Stay.
• Support from our Employee Assistance Programme for both yourself and your family including unlimited 24/7 remote GP appointments.
• Access to our Cycle to Work scheme, supporting your wellbeing and sustainable commuting.
• A team that knows how to have fun with regular team engagement activities including Fun Squad events, which include activities such as Go-Karting and Wine Tasting, to name but a few.
• Up to 30 days annual leave each year for our full-time team.

What we're looking for

• Inspiring, calm and grounded leader with experience in dynamic luxury hospitality, destination spas or wellness resorts.
• Deeply guest-centric and intuitive, with a passion for crafting meaningful, personalised wellness experiences.
• Visionary and strategic mindset, able to balance big-picture direction with day-to-day operational excellence.
• Highly organised, forward-planning and methodical, with strong judgement and integrity.
• Excellent communicator who builds strong relationships and collaborates effectively across departments.
• Strong commercial acumen, confident working with budgets and identifying new revenue opportunities.
• In-depth understanding of global wellness trends and innovations.
• Genuine passion for natural therapies, herbs and botanical wellness traditions; experience in herb-based treatment development is highly desirable.
• Senior leadership experience motivating, mentoring and inspiring teams to deliver consistently high standards.
• Professional spa or wellness qualifications such as CIDESCO, CIBTAC or ITEC are highly desirable.

Where you'll be working

The Spa at The Newt in Somerset is a nature-led wellbeing space inspired by the estate’s gardens, herbs, and botanical traditions. The Hammam is a key feature of the Spa, offering natural cleansing and heat-based rituals central to our wellness philosophy. Guests also enjoy Rasul, Halotherapy, Steam Room, Sauna, and indoor/outdoor pools. Treatments and products are crafted using estate-grown herbs and botanicals, creating a calm, natural environment focused on real and restorative wellbeing.

Who are we – The Newt in Somerset

Nestled within an expanse of rolling fields and steeped in ancient history, our luxury country estate stands as a haven of refined elegance, inviting guests to explore acres of captivating gardens, meandering pathways, and enriching exhibitions - accessible 364 days a year for our members. Our hotel extends a warm welcome, offering a home-away-from-home experience where impeccable service flourishes in an ambiance of unassuming sophistication. Beyond the estate, the Newt's essence remains tangible, with our Ecommerce teams delivering our finest products to homes, while media and membership endeavours keep them informed of our latest developments. Behind the scenes, a tapestry of talented teams - from Housekeeping to HR, Finance to Farming - collaborates harmoniously, crafting an unforgettable journey of growth, development, and innovation, where every contribution creates unparalleled experiences.

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